01What it is

The night audit closes one business day and opens the next. It makes sure every charge, payment and room status is correct before the date changes in the system.

02What usually happens

  • Post room and tax charges to every in-house guest.
  • Check that charges from restaurant, bar and other outlets reached the right folios.
  • Review arrivals that never came and apply the no-show policy.
  • Balance payments: cash, cards and transfers should match the reports.
  • Fix room status differences between the front desk and housekeeping.
  • Run and save the daily reports, then roll the system to the next date.

03The reports managers read in the morning

  • Occupancy, ADR and RevPAR for the day.
  • Arrivals and departures for the new day.
  • Guests with high balances or payment problems.
  • Rooms out of order and why.

04A tip for night auditors

Keep a short checklist and follow it in the same order every night. The audit is where small mistakes are cheapest to catch — tomorrow they become a complaint at check-out.